Customer Comments: The staff was very knowledgeable. Thank you for all your help.
Customer Comments: The expierience you get when you walk into Petland Round Lake Beach is just amazing! They make you feel like family there. They may or may not know customers' names by heart but they sure do know animals' names by heart which is great! They all love animals so much and you can easily see this by the way they treat them. I was always sceptical about Petlands and puppy mills but after a few visits and actually listening to what the employees say instead of ignoring them and just playing with the animals, I now know that the puppies you are purchasing from there and very healthy and well taken care of. Though they are pricey, it is way worth it. Just think that they need to make a living too. Yeah you can go out and get a "pure bread" yellow lab down the street from somebody, you never know what you are truly getting and at petland you certainly do! All dogs are microchipped and have theri papers. If you are looking for pet, pet supplies, or just looking to play with some puppies, go check out Petland Round Lake Beach.
Customer Comments: I have worked both with Robert & Matt at additional puppy purchases. Both of these individuals are attentive, knowledgeable, and friendly. They both make purchases through Petland a great experience.
Customer Comments: Three my dogs have been purchased at a Petland over the years! Always a great experience with my purchase! All my pets were purchased healthy, had papers, and the staff helpful with puppy care.
Customer Comments: We have a wonderful dog we bought at Petland as a puppy. If it hadn't been for Petland, we never would have this dog in our lives. He has been a wonderful addition to our family, and helped us through some difficult times.
I would never have known what a Zuchon "Teddy Bear" dog was or would have been able to add one to our family.
Customer Comments: I bought my puppy back in Aug 13, a 4 mo old German Shepherd. She's great! Love her to death. She's a little hyper thing. But great! They are very helpful and recommend allot of great products that help her out!
Customer Comments: This a great pet shop, friendly staff!
Customer Comments: Fall in love with all the puppies
Customer Comments: Staff is awesome! They remember you and your pets by name when you come back to visit! Would get another pet from them for sure.
Customer Comments: Huge selection of puppies. Really nice staff!
Customer Comments: First I want to tell you how pleased I was with our visit yesterday to adopt our pet Zoe. The entire staff was amazing!!!!! Matt exceeded our expectations! He knew all about the breeds that would match our needs. Matt was very knowledgable about how to care for Zoe. He made it not only very educational, he made it fun. He communicated in a way our teenage boys would understand. Example, "If Zoe chews up one of your xbox controllers, you do this....." We were very please!
Petland has such cute pets!!!i love playing with the dogs. We have got hamsters and a bird there. My parakeet is very healthy. He should live 5-8 years and he is 6.
Customer Comments: We recently adopted a puppy from Petland in Round Lake. We have never gotten a puppy at a pet store before, always through a breeder, but she was special and we just couldn't walk away. I had been watching her on their site for a couple of weeks before we made the decision to go and meet her. When we did, I called and talked to Matt who was so kind and answered all of my questions about her, the breed...everything. He asked if I wanted to make an appointment to come in and meet her. When I said I wasn't sure, there was no pressure. When we came in later that night (I called back to make the appointment) we met with Christine. She was just as kind and talked us through all that we needed to know.
True, some of the products we purchased were a bit expensive, which I expect from a small local pet store, but I never felt I was being sold something I didn't need...the puppy's best interests ALWAYS came first to Christine (and Matt). We are thrilled with our puppy and it's obvious she was cared for and well socialized during her time there. Best decision we could've made!